Support

We're here to help! Get in touch with our team.

Email Support

Send us an email and we'll get back to you within 24-48 hours.

Send Email

Discord Community

Join our community for instant support, discussions, and updates.

discord.com/invite/Pqapcrcx

Join Discord

Frequently Asked Questions

What's the best way to get support?

For quick questions and community help, join our Discord server. For account-specific issues or detailed inquiries, email us at support@swimpractices.com.

How quickly will I get a response?

Email responses typically take 24-48 hours. Discord community members and moderators often respond within minutes during active hours.

What information should I include in my support request?

Please include your account email, a detailed description of the issue, and any relevant screenshots. This helps us resolve your issue faster.

Do you offer phone support?

Currently, we offer support through email and Discord only. These channels allow us to provide detailed responses and maintain a record of our conversations.

Support Hours

Our team is available Monday through Friday, 9:00 AM - 6:00 PM EST

(Discord community is active 24/7)